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Business continuity and disaster recovery

How StudioFlow prioritises recovery and what evidence is required before recovery commitments are offered.

Last updated 21 August 2026

Recovery priorities

  • Authentication, workspace access and tenant integrity.
  • Primary database, quotations, projects, finance and client portals.
  • Payment state and webhook processing.
  • Email, files and scheduled work.
  • AI and analytics may be paused to protect core operations.

Recovery method

The response team determines whether to fail over, roll back, forward-fix or restore data. Before reopening service it validates authentication, workspace separation, record counts, recent transactions, payment state and files.

Evidence before commitment

Code Studios must verify production backup and point-in-time recovery settings, complete a timed restore test, reconcile restored records and approve achievable recovery targets. No contractual recovery time or recovery point applies until then.

Questions about this document may be sent to hello@studioflow.business. Draft contractual and privacy materials require formal approval before reliance.